Shipping And Returns

If a product does not meet your expectations, you may return it for a refund within 30 days from the date of delivery. To initiate a return, kindly email us at customercare@doucce.com, including your order number and we will send you instructions to process your return. Processing time for returns takes up to 10 business days from the time the return is received.

Please note that only products purchased from www.doucce.com will be accepted for return. We regret that we cannot accept exchanges at this time. In the event of any perceived abuse(s) of this Satisfaction Guarantee, to be determined at the sole discretion of Doucce, a return may not be honored.

Doucce currently provides free shipping throughout the continental United State and Canada.
Most Doucce orders are processed within 1-2 business days. Orders placed after 11:00 AM EST may ship the following business day. Likewise, orders placed on non-business days (weekends or holidays) will be processed on the next business day.
After your order is placed, you will be emailed a receipt. When your order is processed, you will receive another email with the tracking number linked to your order where you can view delivery status.
Doucce.com can only ship orders within the United States and Canada. We currently do not provide international shipping.